5 years ago, for the first time when I had heard the buzzword "digital front door," it made me very curious, but there was never a clear understanding of it! Although people were enthusiastic about finding solutions to eliminate friction for healthcare consumers, there was no clear focus on addressing the complexity of people's engagement experience.
Since then, with a team of talented professionals, I have envisioned to prioritize these efforts where tools are developed by the informed needs of patients and providers and built around their natural patient journeys and workflows. Here you can read more about how we can realize the potential to combine technology and human ingenuity to deliver in ways that can change how healthcare is viewed!